Showing posts with label general manager. Show all posts
Showing posts with label general manager. Show all posts

Monday, February 20, 2012

LA: City Where the Buck Never Stops

CityWatch, Feb 21, 2012
Vol 10 Issue 15

NO ONE IN LA EVER TAKES THE BLAME - Mayor Villaraigosa, the 11% Mayor who could balance the budget with his frequent flyer miles, has a long tradition of empowering a rotating cast of Deputy Mayors and General Managers in an effort to distance himself from his legacy of non-performance.

The City Council, completely impotent in its ability to direct city staff, resorts to motions ordering studies and reports as tools of coercion and then settles for the City of LA tradition of dividing the spoils by 15, regardless of need or relevance.

Commissioners, appointed by the Mayor, posture and pontificate, sometimes with acknowledged irrelevance and sometimes with significant political power but most often with Mayoral direction and benign neglect. Claims of significance are often challenged by reality.

General Managers, also appointed by the Mayor, find themselves caught between a term-limit restricted Mayor and a Civil Service hard place. Critics claim that they often serve as simple cannon fodder and Mayoral expeditors.

Navigating the treacherous press conference waters of LA’s City Hall operations are the “clients” who make the city run, the developers, builders, architects, engineers, transportation specialists, land use lawyers and consultants who advise the Mayor and his team.

Consider the latest dust-up at LA’s Department of Building & Safety (LADBS).

First, a local community member games the LADBS and initiates almost 200 Fence Height complaints against his neighbors, resulting in fees, fines, and penalties that then draw threats of garnishment, liens, and other legal action.

Then Council President Eric Garcetti intervenes and introduces a Council Motion that proposes solutions. He also sends a letter to LADBS General Manager Bud Ovrom “asking” him to hold all cases in abeyance while the issue is resolved in City Council.

Four months later, Bud Ovrom finds himself in hot water when Code Enforcement Bureau Chief Dr. Grace Harper, a 33 year veteran of LA’s civil service, simply rejects Garcetti’s request without notifying him, responding with an explanation, or even acknowledging receipt.

“It’s simply illegal for our department to hold code enforcement cases in one area in abeyance while still pursuing cases in the rest of the city,” Harper explained, “because that would result in charges of selective prosecution.”

While the irony of responding to charges that complaint driven code enforcement results in selective prosecution was lost on Harper, she defended her department’s actions by referring to their legal mandate to investigate all complaints but could not identify any statute or code that supports her position.

As for Ovrom, formerly the Deputy Mayor responsible for two of the city departments currently under Federal investigation, he finds himself navigating tough political waters. He has the Mayor on one side who simply needs to get to the end of his term, he has a City Councilman on the other side who needs to show the world that he is a credible candidate for Mayor, he has the Feds behind him investigating his department, and he has a retaining wall of civil service protected lifers in front of him that know he will soon be gone and it will be business as usual.

Off to the side are the “customers” who are the “business as usual” and they are known as the Development Industry Advisory Committee (DIAC). From Latham and Watkins to Gensler to California Home Builders to Englander, Knobe & Allen, these are the folks who meet regularly with Deputy Mayor Matt Karatz and GM Bud Ovrom to steer the ship.

Meanwhile, Councilman Eric Garcetti has tendered a City Council President-to-General Manager request that flatly gets ignored, he has trusted Council District staff who reassure him that all is well, and he has dismissed complaints from the community because he naively thinks the system is working.

It isn’t.

The Mayor’s office accepts no responsibility for the upside-down priorities that classify the developers and consultants as the “customers” while balancing the budget on the backs of the people who invest in homes and businesses in the community.

The Commissioners are hardly representative of the public, serving at the Mayor’s pleasure (and sometimes at his displeasure), typically handling consent agendas filled with fodder for press releases.

The City Council is tolerated by Departments that still divide the city into 15 regions, assigning a “handler” to each Council District to keep the politicos at bay by dispensing constituent treats equally. These buckets of asphalt and hot-spot support activities keep City Council incumbents seated and sated.

The General Manager is a political hire, serving at the Mayor’s pleasure. Sometimes the Mayor sends in a Deputy Manager to take over as GM to calm the troops in the wake of a disaster or Federal corruption investigation. Deputy Mayor Jaime de la Vega left City Hall and walked across the street to take over the LADOT and Deputy Mayor Bud Ovrom left City Hall to “handle” Villaraigosa’s attempt to “build our way out of this recession!”

Councilwoman Jan Perry looks at the revolving door of political impotence and complains that the problems stem from term limits. She points out that it is impossible to have a long term vision for the City of LA if all the work must be done in two mayoral terms.

Perry notes that term limits destroy any institutional memory and empowers lobbyists who have been around for a long time, elevating their insight and guidance in value.

Meanwhile, LA’s Code Enforcement is a General Fund activity, one that is subject to the Mayor’s cost recovery mandate, resulting in a predatory relationship with the people the City of LA is supposed to serve.

It is against LA’s municipal buck-passing landscape that the public must ask some tough questions:

Why is the LADBS rejecting requests from the public to participate on the LADBS and Planning advisory committees while Primestor Development, KPFF Engineering, California Home Builders, and RA Build Commercial LL enjoy unfettered access?

It’s because they see the developers as the client and the public as an obstacle.

Why won’t LA Deputy Mayor Matt Karatz and General Manager Bud Ovrom find the time to meet with the public, the residents of Los Angeles, the nearly four million people who are the reason for City Hall?

It’s because they know that there is no penalty for ignoring the public.

How does Eric Garcetti hope to position himself as a credible candidate for Mayor if he can’t get the GM of LADBS to acknowledge his communications, if he can’t get LADBS to accommodate his request for an abeyance, if he can’t get his staff to keep him informed of the reality on the streets, and if he can’t solve a simple Code Enforcement problem in his district.

He can’t, because he is unable to establish himself as LA’s “The Buck Stops Here!” candidate.

(Stephen Box is a grassroots advocate and writes for CityWatch. He can be reached at: Stephen@thirdeyecreative.net. You can also find him on Twitter and on Facebook.)

Tuesday, October 13, 2009

A Tale of Two Cities: LA's Metro vs. NYC's MTA


New York City's Transit Authority welcomes surfers on the subway while LA's Metro Rail management works to limit cyclists from the rail system. One large city embraces people and their "stuff" while LA looks squarely at cyclists and their gap-closing transportation solutions and says "you are a congestion problem."

Steve Lopez of the LA Times tells a story of an old LA surfing buddy who now lives in New York City and still manages to catch a wave or two, rising early to catch the A Train in Harlem and carrying a 7' surfboard all the way to Roackaway Beach in Queens. Somehow she is able to navigate the NYC subway system without the support of the NY Surfers' Advisory Committee or any other transit activists, she simply rides the subway and it all works out.

Meanwhile, in Los Angeles, cyclists are in limbo, waiting for word on the Metro's proposed limit on cyclists which would only allow two cyclists per rail car. The proposal was originally presented to the Operations Committee on July 16th by Mike Cannell, General Manager of Rail Operations. At that time, the Metro Board's Operations Committee directed the CEO to present to the Board by September 30, 2009, the following:

(1) A comprehensive legal opinion of all risks posed by MTA' s accommodation of bicycles, wheelchairs, luggage, strollers, et al.;
(2) A review and report on bike-an-rail policies adopted by other large transit properties in the United States; and
(3) A unified plan to ensure that our rail operations are as safe as possible for all users, including a specific bike-on-rail policy.

The odd thing about this directive is that is didn't instruct the staff to consult with the Metro's own Bikeways division. Does the Metro know that it has a Bikeways Division?

The Board, after some prodding from the public, modified the instruction to gather input so that it included, among others, the cycling community!

September 30, 2009 has come and gone. I made sure to let Mr. Cannell know that I would like to be included in the "cycling community" input process. Since then I've heard nothing.

I made a few inquiries, I sent a few emails, I finally filed a Request for Public Records (RPA) and the response I received was this:

"Unfortunately, after much searching, Records Management has no documents to provide on this matter since the relevant Metro personnel have not yet received all the information to make an informed decision. Therefore, we will close your request at this point. You may contact me at (213) 922-4880 or lord@metro.net if you have any questions or comments."

About the same time that the Records Management department says there is nothing to look at, I'm reading a report that Mr. Cannell submitted quietly to the Metro's CEO and the Metro Board, way back on August 27th, 2009.

I'm not sure how this "non-report" qualifies as the fulfillment of the Board instruction or how this would qualify as "gathering input from the cycling community" but it is apparent that it was done so quietly that even the Metro's Records Management department was unaware of the action.

Ultimately, all snubs and fumbles and RPA failures and misunderstandings aside, it's a sad day when a surfer in Harlem gets more respect from the local transit authority than a cyclist in Los Angeles who simply wants to close those service gaps and get to work on time or home to the family.

It's time for the Metro to form a Metro Bicycle Advisory Committee and it's time for the Metro to embrace cyclists as transportation solutions.

"See you on the Metro!"

Thursday, December 18, 2008

CityWatchLA - Getting LA Moving - A DIY Proposition!

CityWatch, Dec 19, 2008
Vol 6 Issue 102

LA’s Mayor is a funny guy with a wicked sense of humor. First he says it's time for a change over at the Department of Transportation and then he appoints Rita Robinson as the General Manager. Robinson has a long legacy with the City of Los Angeles, having served as the interim GM of Transportation, the interim GM of Housing, and in departments such as Community Development, City Administrative and Recreation & Parks. Robinson left her most recent post as the General Manager of the Department of Sanitation, bringing her unique blend of sameness to the Department of Transportation.

Right out of the gate, Robinson's presence was felt as she turned up at press conferences and smiled, turned up at Commission hearings and smiled, sat in Committee meetings and smiled and, on special occasions, showed up at City Council to bless the proceedings with a smile. Through it all, she managed to avoid any of the troublesome shifts in policy, vision, process and culture that would have actually resulted in a significant impact in the way DOT functions, but was instead able to wrap "more of the same" in a huge friendly smile.

Mayor Villaraigosa then tricked us with the Million Pothole Campaign. You know, the one where the City of LA fills a million potholes. It turns out that a "pothole" isn't actually a hole in the ground but is a unit of measurement. Like a bushel or a boatload. It must be one of those crazy European metric innovations he picked up on one of his jaunts to "anywhere but LA." All totaled, the City of LA poured a million units of asphalt, filling a metric boatload of holes in the ground but as for how many, we're still looking for a Texas Instruments calculator with "pothole" on one of the buttons.

LA's Safe Routes to School program was good for a giggle when it was discovered that the program was not so much about moving children as it was about moving money. Unfortunately, the joke was on LA as the traffic turned out to be two-way and the City of LA lost approximately a million dollars in SRTS funding this year.

In the "Just Kidding!" category was the Pico/Olympic traffic plan, notable not so much for its engineering merits but for the manner in which the Mayor and Robinson steamrolled the community, ensuring instant opposition and an economic stimulus package that immediately benefited the ranks of the City's consultants and attorneys.

Fresh from this stinging rebuke from the Westside communities, Robinson responded to calls for a Memorandum of Understanding between the DOT and Neighborhood Councils by flatly rejecting the idea, claiming "It's simply unnecessary. After all we already communicate." Councilman Alarcon called for a report on the MOU and the DOT responded with a report that failed to mention the MOU. Alarcon again asked for a report on the MOU, this time giving November due date. Robinson apparently misunderstood as the due date has come and gone with not a whimper out of the DOT.

Meanwhile, the DOT has addressed the problem of speeding motorists by simply raising the speed limit. Poof! Now they're driving legally. With the increased speed limits including Reseda Boulevard (50 mph alongside a bike lane) and Mulholland Drive (40 mph, prompting locals to call for skull & crossbones signage) locals were sure the efforts were a joke but this time the DOT was serious. Very serious. Turns out the revised speed limits were a key strategy in maintaining radar and laser speed enforcement which results in a significant source of revenue for the city. While other transportation authorities are espousing 30-35 as the optimum speed for capacity, through-put and safety, our leadership evaluates speeds based on the optimum revenue capacity. Look who's laughing now!

Through it all there was the talk. Lots of talk.

Wendy Greuel, Chair of the City Council's Transportation Committee, was on the road with the City's Transportation Strategic Plan. Well, actually, the plans for the Plan as there still isn't a Plan but there is much talk about the plans for the consultants and the plans for the funding and the plans for the parameters of the development of the final Plan. To Greuel's credit, she recognized the vacuum that represented the City's vision for transportation and has attempted to fill it, but at the end of the year, perhaps it's time to get everybody a pair of Nikes!

As for getting it done, Denny Zane's well attended and wildly stimulating Let's Get LA Moving conference brought together a Who's Who of transportation experts, gurus, savants and innovators, all focused on the mission of getting LA moving. This event was just one of the many "What's it gonna take?" happenings that were part of the groundswell of community support that led to the successful Measure R campaign. Through it all, Zane, Assemblyman Mike Feuer, Professor Shoup, County Supervisor Zev, and a host of politocos took to the streets, engaging neighborhood councils, demonstrating that when it truly matters, success depends on a relationship with the community.

Not to be outdone, the local DIY Transportation Team passed up the lure of billions of dollars of funding and simply took paint and sweat and a few friends and went to work improving the streets of the Eastside. Sharrows (shared lane) markings have turned up courtesy of Capt. Sharrows and the Fletcher Bridge received bike lanes and supporting signage, all courtesy of the DIY team. Apparently it's true, if you want it done right, DIY! The LADOT responded with uncharacteristic speed and confiscated the offending signage, removed the bike lanes and sharrows, and returned the streets to their original state of mediocrity.

While the paint and signage quickly disappeared, the debate over the integration of cyclists and motorists continued, coming to a head on July 4th as Dr. Christopher Thompson allegedly used his car to take out two cyclists on Mandeville Canyon Road in the road rage incident heard around the world. Shock at the incident brought attention to the nascent Cyclists' Bill of Rights, a document that went on to pick up endorsements from Neighborhood Councils, Advisory Committees and the Los Angeles City Council.

Through it all, it took a tragic incident in Chatsworth to remind us that the people of Los Angeles are at their best when things are worst. September's crash between a Metrolink train and a freight train left 25 people dead and 135 injured in the worst passenger rail disaster in modern Southern Californian history. in the midst of the wreckage, the Chatsworth and Porter Ranch Neighborhood Councils rose to the occasion and rallied the community to support and serve the victims of the crash and the emergency crews working around the clock to free those still trapped.

This was a humbling moment for us all as we were confronted with our mortality and the fact that it's crazy out there for everybody, regardless of how we travel. Whether we walk, ride a bike, drive a car, ride a bus or take the train, we must come together and work together to fund and implement innovative transportation solutions that move us safely and effectively throughout Los Angeles.

That's my wish for the Holidays! See you on the Streets! (Stephen Box is a transportation activist and writes for CityWatch.)